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Returns Advice

Penrux offers a return policy on both Seller and Buyer returns.   ​


You must notify Penrux within 10 days of delivery if you intend to return. The returned item must reach Penrux within 21 days of delivery to you. 
You are advised to get proof of posting receipt from the post office, a receipt is not automatically given.
The return address is  - Penrux, 50 Crete Road, Dibden Purlieu, Southampton, Hampshire, SO45 4JT.|
A returns label will be provided for Seller returns.

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At Keepsakes from Penrux, we pride ourselves on being able to work with you to design and make the gifts or memorial keepsakes you are looking for.
If you would like a different charm than the ones shown,
if you want a bag charm, necklace or key chain rather than a keyring
or want to start from scratch please chat with us.

WhatsApp 07724590157

or online Let's Chat

© 2024 by Penrux. 

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