Returns Advice

Penrux offers a return policy on both Seller and Buyer returns.   ​


You must notify Penrux within 10 days of delivery if you intend to return. The returned item must reach Penrux within 21 days of delivery to you. 
You are advised to get proof of posting receipt from the post office, a receipt is not automatically given.
The return address is  - Penrux, 50 Crete Road, Dibden Purlieu, Southampton, Hampshire, SO45 4JT.|
A returns label will be provided for Seller returns.